due dates have been extended to July 1st  |  no overdue fines will accrue  |  keep your items until we re-open  no donations please
Questions? Call 315-685-5135, email help@skanlibrary.org or message us on Facebook!

COVID-19 INFORMATION  |  CDC NEWS UPDATES  |  RE-OPENING NEW YORK

The app isn’t working right. What should I do?

First, always try restarting your device and make sure you’ve installed the latest updates for the app and for your device.

If that doesn’t work, we’re happy to help you troubleshoot. This is always easier in person, and please bring your device with you. If you can’t get to us, give us a call or send us an email!

And if you’re comfortable giving it a try on your own, each service has an extensive Help section on their website.