The library is closed until further notice. Due dates are extended to May 1st; no overdue fines will accrue. If you need assistance, you can leave us a message at 315-685-5135 and we’ll get back to you soon. You can also email help@skanlibrary.org.

The app isn’t working right. What should I do?

First, always try restarting your device and make sure you’ve installed the latest updates for the app and for your device.

If that doesn’t work, we’re happy to help you troubleshoot. This is always easier in person, and please bring your device with you. If you can’t get to us, give us a call or send us an email!

And if you’re comfortable giving it a try on your own, each service has an extensive Help section on their website.